As the head of the Project Management Office, Loss Mitigation, Risk Management, and Marketing, Shaundra Warren plays a pivotal role in ensuring the effective and efficient governance of our strategic formation and enterprise risk. Her responsibilities also extend to strategic business planning across the organization, a task she handles with exceptional skill and foresight.
Shaundra’s career at Sharonview has been marked by a series of significant promotions. She started as Assistant Vice President of Loss Mitigation in December 2016, and within two years, she was elevated to the role of Vice President.
Her exceptional performance led to her appointment as Senior Vice President of Risk Mitigation in December 2020. Then, in November 2021, she was further promoted to the Executive Leadership Team, assuming the role of Senior Vice President of Enterprise Risk and Organizational Change Management. She has made great strides in our loan collections, asset recovery, and financial wellness programs. Under her leadership, our asset quality has improved vastly, earning 100% of our VPP goal for multiple years running.
- Earned her Bachelor of Arts Degree in Liberal Studies from Wingate University
- Spent 20 years leading third-party debt recovery and call center
- operations and being a consultant to small businesses and call center startups
- Active board member for the Credit Union Collection Professionals (CUCP)
- Is an avid sneaker collector